Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my correct size?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting our support team.

Are the colors on the website accurate?

We strive to display our products as accurately as possible. However, actual colors may vary slightly depending on your monitor settings and studio lighting.

Do you offer international shipping?

Yes, The Red Wagon ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

How should I care for my garments?

Each item includes specific care instructions on the inner label. We recommend following these closely to maintain the longevity and quality of your pieces.

What should I do if I receive a damaged item?

Please inspect your order upon receipt. If an item is defective or damaged, contact us immediately so we can evaluate the issue and make it right.